Sunday, April 22, 2012

voice over ip voip

Voice Over Internet Protocol
The Power of Unified Communications




WHY VOICE OVER IP IN YOUR ORGANIZATION, BUSINESS OR HOME?
Voice over IP (VoIP) was developed in order to provide access to voice communication in any place around the world. In most places, voice communication is quite costly.
On a PSTN line, time is really money. You actually pay for each minute you spend communicating on the phone. International calls are much more expensive. Since VoIP uses the Internet as backbone, the only cost you have when using it is the monthly Internet bill to your ISP. Of course you need broadband Internet access, like ADSL, with a decent speed. In fact, unlimited 24/7 ADSL Internet service is what most people use today, and this causes your monthly cost to be of a fixed amount.
Studies have shown that, compared to using a PSTN line, using VoIP can potentially make you save up to 40 % on local calls, and up to 90 % on international calls.

With VoIP, you can setup a conference with a whole team communicating in real time. More benefits are Cheap user hardware and software. Also, using VoIP also means benefitting from its abundant features which can make your VoIP experience very rich and sophisticated, both personally and for your business.

VoIP provides more efficient use of bandwidth and a Flexible network layout.
When using VoIP, the network complexity inherent in PSTN connections is eliminated, yielding an integrated and flexible infrastructure which can actually support many types of communication.  In addition it caters for Tele-working and Fax over IP.
Why not let our consultants design and implement a solution for your organization or business today.
Conferencing:
Conferencing integrating voice, video, and web conferencing capabilities to give remote meetings a natural and effective face-to-face quality.
Dynamic web-based meetings increase productivity and accelerate results across your organization Give employees the ability to meet with anyone, anywhere, in real time, using Cisco WebEx meeting software.
Customer Care:
Delivers state-of-the-art Contact Center capabilities over an IP infrastructure.
Expands the scope of customer care by allowing presence-enabled knowledge workers to handle incoming customer calls Formal agents can transfer the caller to the expert, or engage in a three-way conference with the caller and the expert Customer contact solutions provide an open, strategic platform for extending customer care beyond simple phone transactions to content-rich, customer-centric experiences.
IP Communications:
A full suite of IP Communications solutions and endpoints let you extend consistent communications services to employees in all workspaces, whether they are on a main campus, at branch offices, or working remotely.
Messaging:
Drive productivity and accelerate business processes by enabling employees to access and deliver messages via any medium, anywhere, on any device.
Fast and easy access to voice, video, instant messaging, web conferencing, voicemail, and presence capabilities through a single, multimedia interface on your PC or Mac.
Ability to share availability information and instant messages with coworkers within your business or between businesses.

Mobile Applications:
Increase employee productivity and control mobile costs by making mobile devices to operate from a secure, enterprise, managed platform
Presence and Clients:
Connect, communicate, and collaborate directly from your desktop with rich multimedia Cisco Unified Communications services and Desktop integration for Microsoft Office.
Electricity Free Voice & Video Phones